About Dance and Shop
Dance and Shop is a trading style of International Dance Supplies Ltd (IDS) a company registered in England with registered number 05452207. Our trading address and registered office is at Harlequin House, Forde Court, Newton Abbot, Devon, TQ12 4BT United Kingdom. IDS are a long-established supplier of dancewear and accessories to UK and International customers. We are one of the world’s largest suppliers to dance teachers and dance schools; and through this Dance and Shop website (www.danceandshop.com) we also supply the students of our dance teachers and schools directly. We are approved suppliers to a number of recognised dance and examining bodies in different countries and manufacture clothing for certain bodies under licence.
Please note, IDS operate four distinct websites: ids.co.uk (dance teacher/shops trade only), idsdance.com (USA dance teacher/shops/schools trade only), idsshop.co.uk (retail for dance students of IDS trade customers) and danceandshop.com (retail for dance students, USA and internationally). If you are a dance teacher or dance school please go to ids.co.uk or idsdance.com (United States) to benefit from our bulk trade pricing.
Hours
Our website is available 24 hours a day, 7 days a week, with real time stock availability. Please note we do not currently take postal or telephone orders from dance students. If you are unable to place a web order please ask your dance teacher or school to order on your behalf.
Ordering
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these Terms and Conditions you should contact us by email before placing an order using the contact form or contact details below.
Stock Availability and Order Acceptance
During the registration process, you must provide your email address and set up a password which can be used for future ordering. If there are any changes to the details supplied by you it is your responsibility to inform Dance and Shop as soon as possible.
All orders are subject to acceptance and product availability. Availability information for products is listed on each individual product’s description. If we do not have sufficient stock to deliver immediately you will be given the option of us emailing you when the item becomes available. Orders are only despatched Monday to Friday.
A confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost (including delivery/postage). No contract for the sale of any product will exist between you and danceandshop.com until we accept your order by despatching the product to you.
Payment
We accept the following cards: Visa, MasterCard, Delta, Electron, Amex or Maestro. US Dollar payments require Visa, MasterCard or American Express. Dance and Shop does not accept cheques; no credit accounts are available. If you are a dance teacher or school please use our trade site at ids.co.uk or idsdance.com (United States). We pre-authorise your card online and will only charge your credit or debit card when the order is ready to be despatched. All payments will be taken by International Dance Supplies Ltd.
All credit and debit cardholders are subject to validation checks and pre-authorisation by the card issuer online. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Delivery/Postage
Delivery will be charged at the rate set out on the website which may vary from time to time. The total amount including delivery/postage will appear in your dance bag prior to you accepting your order. Please note that we do not refund the delivery/postage element if you return goods to us which are not faulty.
Deliveries will only be made to the cardholder’s address.
Exchange Policy
Dance and Shop will be happy to exchange for the same item any product that is damaged, faulty or incorrectly shipped through any circumstance that is attributable to IDS provided the product is returned to us within 28 days from the date of despatch.
Returns
If you are a consumer, we are pleased to offer a no quibble 14 day returns guarantee. You have a legal right to cancel the contract within 14 working days from the date of invoice for any reason. This cancellation right does not apply in the case of the exclusions set out below you must give us notice in writing within this period and return the goods within 14 days from the date you receive the goods. Unless the
products are faulty or not as described, you will be responsible for the cost of returning the products to us.
We are pleased to offer a no quibble 28 day returns guarantee. Simply return your items within 28 days of date of invoice for any
reason for a full refund. If any custom charges or taxes have been paid, these will not be refunded to you.
All of our garments are scrutinised prior to despatch but should be checked before use as we do not accept returns on worn clothing, unless a fault has quickly revealed itself after initial wear. In such isolated cases the garments need to be washed before return. Please use the returns note which is printed on the reverse of the picking slip enclosed with your parcel. Please mark faults with sticky tape to identify the problem. A receipt of postage should be obtained for all returned items and the cost of return postage will not be refunded.
Please note that garments which are not regular stock items, i.e. personalised print garments, will not be accepted back for credit. For reasons of hygiene we are unable to exchange or credit hats, wigs or underwear even if returned unworn. Tights may not be returned once opened unless they are faulty. CDs, DVDs are also non-returnable. Clearance and sale items are non-returnable unless faulty.
Parcels being returned from outside the UK must be clearly marked on the box as ‘Goods being returned to the UK’. Any customs charges incurred by IDS due to a parcel not being clearly marked will be passed on to the customer and deducted from the corresponding credit.
Refunds will be credited to the credit or debit card used for the original purchase as soon as possible, in any case within 30 calendar days. This does not affect your statutory rights as a consumer.
If you return the purchase(s) to us for any reason, you will have to meet the postal or other costs that you incur in doing so yourself. The return address is set out below.
If you are returning an item from the United States please complete a contact form and provide us with your details so we can make contact with you about your return.
Address
The best way to contact us is by email at info@danceandshop.com or by using the contact form on this site.
Our customer service address and warehouse are at:
Dance and Shop
Harlequin House
Forde Court
Newton Abbot
Devon
TQ12 4BT
United Kingdom
Telephone: +44 (0)1626 882206
Pricing
All prices shown on the website are in £ Sterling, € Euro and $ US Dollars, and are those ruling at date of delivery and are subject to change without notice. VAT is applied at the applicable rate, we are VAT registered in the following countries;
UK GB 387114051
Eire IE 9756164D
Italy IT 00128609997
Spain ES N0060817D
Greece EL 998465893
Cyprus CY 99200019T
Portugal PT 980429420
Our VAT number is GB 387114051
Environment
Dance and Shop is committed to the environment. You can view our Environmental Policy online.
Special Offers and Promotions
Periodically, Dance and Shop will offer Special Offers or Promotions. Any additional special offer or promotional Terms and Conditions will be available to view at the time of the offer or promotion. From time to time we may send marketing emails, please refer to the email for details.
Conformity of Goods
Every care is taken to ensure that the specification and description of our products are correct at the time of going to press. However, descriptions and specifications of products on this website are not intended to be binding and are only to give a general description of the products. Colour reproduction of the products is a close representation. However, we cannot accept any responsibility for any variation in colour caused by the browser software, monitor or computer system used by you. All our products are intended for children aged 3 years or above.
Data Protection
When you place orders they are recorded on our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Dance and Shop will not sell or pass on your details to third parties unless required for the purpose of fulfilling your order.
Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
Retention to Title
The Property and title, both legal and equitable in any merchandise sold or agreed to be sold by Dance and Shop will not pass to you until all sums due to Dance and Shop have been paid in full.
Indemnity
You agree to indemnify, defend and hold harmless Dance and Shop, our officers, employees, consultants and affiliates, from any and all third party claims, liability, damages and costs, including but not limited to legal fees, arising from your use of this website or your breach of the Terms and Conditions.
Liability
The maximum liability of Dance and Shop to you under contract tort or otherwise for any loss whether direct or indirect is limited to the price of the products purchased to the maximum extent permitted by law. Nothing in these terms affects your statutory rights as a consumer.
We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice. Dance and Shop shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. Nothing in these terms and conditions (whether or not under the heading of Liability) shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
Mistake
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on danceandshop.com is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price of the subject product.
You may re-order it if you wish. If you have already paid for the goods, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit card.
Personal Use
The products sold on danceandshop.com are provided for private, domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of, or for any products or services purchased from danceandshop.com.
Intellectual Property
All materials within the Dance and Shop site, including photography, images, site design, text, graphics, software compilations, underlying source code, software (including applets) are the intellectual property of International Dance Supplies Ltd or its licensor. The copying of such materials is strictly forbidden. You may however print complete pages of the site as hard copies for your own personal use.
IDS, 1st Position, the IDS diamond and Dance and Shop are trademarks of IDS. Other product and company names referred to on this website may be registered or unregistered trademarks of their respective owners and are used under licence.
Disclaimer and Use of Site
The contents of this site are for general information only and not intended to provide advice. While we use reasonable measures to ensure that the contents of this Site are accurate and up to date Dance and Shop does not accept any liability for any information which may not be accurate. We may rely upon third parties for much of the information provided. We reserve the right to change data, references and product specifications at any time.
Dance and Shop makes no warranty that danceandshop.com will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of danceandshop.com. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through danceandshop.com
Prize Draws & Promotions
From time to time we may send marketing emails, please refer to the email for details.
Privacy Policy
International Dance Supplies Ltd (IDS) is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is IDS of Harlequin House, Forde Court, Newton Abbot, Devon, TQ12 4BT, UK. IDS are registered with the Information Commissioner’s Office with registration number Z2855723.
The information we collect and how we use it
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site at www.danceandshop.com (our site), including your name, postal address, e-mail address, telephone number and other specified information, information provided at the time of registering for shopping online, subscribing to our service, entering a competition or promotion, [posting material or requesting further services] and when you report a problem to us with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site and the resources that you access.
We gather this information to allow us to:
- Process your registration, process any orders you may make. The relevant information is then used by us and sub-contractors to communicate with you on any matter relating to the conduct of your order or account in general.
- To ensure that the content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes.
- To notify you about changes to our services.
Disclosure of your information
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If IDS or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms; or to protect the rights, property, or safety of IDS, our customers, or others.
Targeted updates and marketing
If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.
We may also wish to provide you with information about special features of our site or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to nomail@danceandshop.com with the subject "unsubscribe web mailing".
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at nomail@danceandshop.com
This site may, from time to time, contain links to and from other websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. This privacy policy applies only to the personal data that we collect through this site. You should always read the privacy policy of each website you visit carefully before you submit any personal data to these third party websites.
Cookies
This site uses cookies to collect information about you. Cookies are small data files which are placed on your computer or other device by this site and which collect certain personal data about you. This enables us to tailor our service offering (including the site) to provide you with products and services which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this site. We do not store any personal information relating to you or your credit cards. We also use JavaScript to speed up your online shopping experience. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.
You can block our essential cookie by setting your browser to refuse all or some cookies. However, if you block the essential cookie you will not be able to access all or parts of our site.
How and where we store and use your information
The data that we collect from you may will be stored and only processed within the European Economic Area.
We use the latest secure server technology to ensure this information is protected to the highest standards.
We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by GlobalSign - Europe's longest serving and most trusted Certificate Authority in Europe.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We also keep your information confidential. The internal procedures of International Dance Supplies Ltd cover the storage, access and disclosure of your information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Updating your details & contacting us
If you would like to contact us regarding this policy, or if any of the information that you have provided to IDS changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your online registration, please let us know the correct details by sending an e-mail to info@danceandshop.com or at the address set out above.
Your consent
By submitting your information you consent to the use of that information as set out in this policy.
Any changes we make to this Privacy Policy in the future will be posted on this page. Please check back regularly to keep informed of updates to this privacy policy.
Law
These conditions shall be governed by and construed in accordance with the laws of England and by using this website you irrevocably submit to the exclusive jurisdiction of the courts of England.
These terms and conditions are subject to change without notice.